1 month ago
#1
[Image: Screenshot-1.png]Features:
  • Repair orders management
  • Repair order handling from the admin area with a complete list of all orders
  • Repair order handling from the workshop area by technicians (only with a list of assigned orders)
  • Repair orders collection:
    • From the public area
    • Booking from a customer with payment processing
    • Control over customer bookings
    • Booking widget that can be embedded anywhere for repair bookings
  • From workshop area:
    • Booking by selecting predefined brand, device, and defects publicly without payment processing
    • Repair order booking and invoicing from the workshop by technicians (orders assigned automatically)
  • From admin area:
    • Booking by selecting predefined brand, device, and defects, including customer info without payment processing (admin can assign)
    • Repair invoicing (admin can assign)
  • Repair brands management
  • Repair devices management
  • Repair devices defects or services management
  • Users management
  • User roles management
  • Quick replies management
  • Repair statuses management
  • Repair priorities management
  • Custom pages management
  • FAQ management
  • Advanced printable repair reporting system
  • System settings:
  • General settings
  • Notification templates with placeholders generation
  • MAIL settings
    • Outgoing mail configurations
    • Log (saved in system log)
    • Support for Mailgun
    • Support for SMTP
    • Support for sendmail (PHP function)
  • SMS gateways:
    • Nexmo gateway
    • Twilio gateway
  • WhatsApp gateways:
    • Twilio gateway
  • Currency settings
  • Payment gateways configurations:
    • COD (Cash on Delivery)
    • Stripe card payment
    • Braintree card payment
    • Square card payment
  • Tax implementation:
    • Fixed or percentage
    • Tax included or excluded
  • SEO (Search Engine Optimization)
  • Appearance handling
  • Authentication controls
  • Google Captcha configuration
  • Localization settings
  • Embedding code for repair booking and tracking widgets
  • Database backup and restore
  • Translation manager for locales
  • Lightweight and fully optimized application
  • Form CSRF protection
  • Overall detailed dashboard
  • Customizable frontend portfolio
  • Embedding widgets
  • SPA (Single Page Application)
  • Notifications:
    • SMS notifications for every step
    • Email notifications for every step
    • Global on/off switch for notifications
    • On/off switch for specific customers
    • Customers notified on booking with a dispatch card via email
    • Technicians notified when assigned repairs by admin
  • Repair invoices can be tracked via Tracking ID
  • Repair invoices can be tracked by scanning a QR-Code
  • Repair invoices can be printed and downloaded in PDF format
  • Payment gateways can be set to bypass for repair booking from general settings
  • CSV imports:
    • Brands list via CSV import
    • Devices list under brand via CSV import
    • Defects list under device via CSV import
    • All imports processed with backend validation
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